Home / Complaints


We at Acacia take all complaints, concerns  and feedback seriously.  We are committed to improving the effectiveness and efficiency of our complaints management process.

Speak up, its your right!

There many ways you can make any complaints, concerns  and feedback. Please choose any of the following ways:

For information for children about expressing their concerns please see the following: Children Information on Managing Complaints

  • submit via the form below, stating  which centre ( Richmond, Fitzroy, St Albans or Head office) your comments refer to in the subject line.
Complaints and feedback