We at Acacia take all complaints, concerns and feedback seriously. We are committed to improving the effectiveness and efficiency of our complaints management process.
There many ways you can make any complaints, concerns and feedback. Please choose any of the following ways:
- Send an email to the centre’ (please see contact us page)
- talk to any staff and educators at your child’s centre
- leave feedback in writing at your centre
- Submit a formal complaint form Adult Complain Form – Final June 2020
- Children can also submit a complaint form that relates to their centre
- Complaint form child version Acacia fitzroy creche
- Complaint form child version Acacia Richmond
- Complaint form child version Acacia St Albans
For information for children about expressing their concerns please see the following: Children Information on Managing Complaints
- submit via the form below, stating which centre ( Richmond, Fitzroy, St Albans or Head office) your comments refer to in the subject line.